What you will learn
Through studying this qualification, you will be able to:
- Understand the evolution, governance and control frameworks for global business services.
- Implement process and performance management methods and apply business tools and techniques used in a global business services environment.
- Identify the specific activities and processes within shared services functions, with an emphasis on finance but also covering HR, IT and procurement.
- Acquire a professional, globally recognized qualification.
- Develop enhanced skills, knowledge and capabilities relevant to current and future roles.
Download the syllabus
Who is this course for?
Our self-assessment tool and syllabus overview below will help you to decide if the Certificate in Global Business Services is right for you.
|Generic GBS controls, tools and techniques
||Historical context and basic principles of global business service models
|| Governance structures and control frameworks for global business services
||Business processes and service management methods
||Business tools and techniques that can be used in a global business services environment
||Finance activities and processes in the context of global business services
||Human resources activities and processes in the context of global business services
||Information technology activities and processes in the context of global business services
||Procurement activities and processes in the context of global business services
The course is available to start studying now as flexible, blended learning (text book and e-learning). Comprising a series of 8 modules, it covers all of the key concepts and includes exam practice questions at the end of each module. Additionally, learners will receive 12 months access to the Knowledge Centre, a portal of regularly updated resources to provide additional background and insight in addition to the syllabus and to facilitate lifelong learning.
CIMA can send textbooks directly to employers to ensure safe delivery and will communicate directly via email with learners to explain how to access e-learning materials. The course should take around three to four months to complete and is assessed via a computerised exam which can be sat 'on-demand' at over 5,000 Pearson Vue test centres worldwide. The exam is professionally invigilated, maintaining the same level of rigour as CIMA’s other suites of professional qualifications.
On successfully passing the exam, learners will receive a globally recognised official certificate and be able to use the designation CGBS.
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*Please note this product is currently only offered on a B2B basis: businesses can buy this course for their employees to study, but individuals cannot buy this for themselves.